Privacy Policy

Digital Design Lounge Limited is committed to protecting your privacy. We value our visitors and endeavour to create an enjoyable and safe experience when visiting our website.

 

This privacy policy sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

Information collected by our website

 

  • What we collect

    For the purpose of making an enquiry, our website may collect the following information. Your name and appropriate contact information including email address, telephone number, preferences and interests. Other information relevant to customer surveys, SEO reports and/or offers may also be requested.

 

  • What we do with the information collected

    We require this information to understand your needs and provide you with more information for the product(s)/service(s) you have requested. Your information may also be stored securely in a CRM system for Internal record keeping but will not be sold or used by third-parties at any time. We may use the information gathered (such as Google Analytics – see our Cookie Policy) to improve our products and services. We may use the information to customise the website according to your interests.

 

Controlling your personal information

 

You may choose to restrict the collection or use of your personal information in the following ways:

 

  • Whenever you are asked to fill in a form on the website, there maybe fields which you can select to request more information from us. We do not automatically subscribe you to any of our mailing lists unless you expressly indicate by checking a relevant box that you would like to receive marketing messages from us.

 

  • If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by visiting our Privacy Centre. You can request this information at any time and we will make all reasonable efforts to comply within 30 days. If we do not hold any information on you we will respond and say so, providing you sent us a working email address.

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please email us.

 

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

 

Security

 

  • Website Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The website also runs under https using an encrypted SSL certificate for all communications on the website.

 

  • EU Based Servers

    Our web hosting is located in the EU, based in the UK.

 

  • External Links

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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